At Prime
Biome, your privacy is essential to us. This Privacy Policy explains how we
collect, use, and safeguard your personal information when you visit our website or purchase
Prime Biome products. By using our services, you consent to this policy. Please revisit this
page for any updates we may post over time.
1. Information We Collect
Prime Biome gathers both personal and non-personal data. Personal data includes your name, email
address, shipping details, and payment information. We also collect non-personal details such as
browser type, IP address, and site behavior using cookies and analytics tools.
We collect personal data during checkout, contact forms, and newsletter signups. Non-personal
data helps us enhance site speed, functionality, and user experience.
2. How We Use Your Information
Your information helps us provide the best possible service. Specifically, we use it to:
- Complete transactions and send order confirmations and updates.
- Improve website features and user experience.
- Share offers and updates if you’ve subscribed.
- Prevent fraud and ensure secure purchases.
We do not sell your personal data or use it for third-party advertising without your explicit
consent.
3. Cookies & Tracking
Cookies store preferences and help us serve you better. You can modify or disable cookies in
your browser settings, but doing so may affect some website features.
We also use analytics tools, including Google Analytics, to understand how visitors use our site
and how we can improve.
4. Safeguarding Your Data
Prime Biome implements strong security practices, including encryption and secure hosting, to
keep your data safe. While no online system is 100% secure, we take every precaution to protect
your information.
Only trained and authorized team members can access your personal data.
5. Information Sharing
We don’t sell or rent your personal data. We only share your information with trusted services
such as payment processors or delivery partners—strictly for fulfilling your orders.
We may disclose information only if legally obligated or required by regulatory
authorities.
6. Your Rights & Choices
You may request access, changes, or deletion of your personal data at any time by emailing us at
[email protected]. You may also opt out of marketing communications at your
convenience.
For U.S. residents, additional privacy rights may apply. Rest assured, we do not sell personal
information.
7. Children's Privacy
Prime Biome does not knowingly collect information from children under the age of 13. If we
learn that we have, we will immediately delete the data in compliance with child privacy
laws.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices. Updates will
be posted here and become effective immediately. We encourage you to review this page
regularly.